For multifamily owners and operators

When leadership changes, the portfolio should not lose its memory.

Many units, many contractors and years of work orders, held by people who eventually move on. Harmelo keeps one continuing record across buildings, units and equipment, so the next operator inherits the record, not a collection of mysteries.

Request a portfolio walkthrough What you receive

A walkthrough is virtual and uses demonstration data. Nothing on this page creates an account.

Operator console, Infrastructure Condition Index: the portfolio aging profile by share of service life used, and every system type with its average age. Demonstration data.
Demonstration dataOperator console, Infrastructure Condition Index: your portfolio's aging profile and every system type, from documented ages.

What it costs today

The same unit problem, solved again in every building.

Recurring issues stay hidden

The same problem shows up in work orders across many buildings, and nobody sees the pattern.

Every contractor documents differently

Regional and head-office teams cannot compare what one vendor wrote with what another wrote.

Reserve work restarts each cycle

A reserve study is a snapshot. Without the history between studies, each one begins again.

What you receive

Rollups across buildings, units and equipment.

  • Building, unit and equipment rollups
  • Standardized records across every contractor
  • Recurring findings visible across units and buildings
  • Open items that stay visible through staff changes
  • Unit history that survives resident turnover
  • Warranty and documentation continuity
  • Aging and replacement context across the portfolio
  • A record an incoming chief executive, asset manager or maintenance leader can read on day one

How it works

Standard records in, portfolio answers out.

  1. Contractors file to one standardEvery vendor records readings, findings and recommendations the same way, against the right unit and equipment.
  2. Findings roll upA finding on one furnace joins every similar finding across the portfolio.
  3. Open items persistA recommendation stays open until someone records a decision, whoever is managing the site.
  4. Planning starts from historyAging and replacement context supports capital planning and future reserve or depreciation work.

In the product

Replacement context and a report the next operator can read.

Operator console, capital planning: near-term replacement need, full lifecycle exposure, a replacement timeline and the systems to plan for first. Demonstration data.
Demonstration dataOperator console, capital planning: near-term need, lifecycle exposure and a replacement timeline, forecast from the real age of every system.
Infrastructure Disclosure Report, sample replacement plan: projected replacement spend by year, and each system due for replacement by permanent identifier, year and estimated cost. Demonstration data.
Demonstration dataInfrastructure Disclosure Report, sample replacement plan: projected replacement spend by year and each system due, by permanent identifier. The sample property is fictional.

Boundaries

Harmelo supports the professionals. It does not replace them.

What Harmelo does not replace

Harmelo does not replace a reserve study, an engineering opinion or a condition assessment, and does not certify any of them. Estimates should be reviewed alongside current inspections, professional advice and the organization's own planning requirements.

Why start now

When a site manager, contractor or chief executive changes, the knowledge between assessments goes with them. A record started now is what an incoming leader, or the next reserve study, begins from.

Pricing

Published pricing for multifamily operators

$60 per door annually, with a $5,000 annual minimum. Implementation and onboarding are priced separately.

The $5,000 is the minimum annual software commitment, not a flat fee. From 84 doors, the per-door figure is higher than the minimum and applies as calculated.

Door counts you give us are self-reported and used to prepare an initial estimate. Nothing is binding until Harmelo reviews it with you.

$60
per door, per year
$5,000
minimum annual software commitment
Annual
contract term
Separate
implementation and onboarding; pilots and custom integrations are scoped separately
50 doors$5,000minimum applies
120 doors$7,200120 x $60
400 doors$24,000400 x $60

Annual software commitment only. Implementation and onboarding are quoted separately.

Next step

Request a portfolio walkthrough

Tell us about the portfolio. Someone from Harmelo will reply to arrange a virtual walkthrough using demonstration data. Building and door counts are self-reported and used to prepare an initial estimate; nothing is binding until Harmelo reviews it with you.

  • No account is created and nothing is charged.
  • Your details are used only to reply to this request.

Whatever you tell us here is self-reported and is used to prepare an initial estimate. It is not a quote, and nothing is binding until Harmelo reviews it with you.

Sending this creates an inquiry with Harmelo. It does not create an account, and it does not grant access to any console.

Or email partnerships@harmelo.com.