Harmelo, One connected history for everyone responsible for a building

Who Harmelo is for

Organizations and professionals responsible for buildings.

Property managers and multifamily operators. Contractors and their technicians. Builders, inspectors, institutions, government, and the people accountable for a portfolio. Not homeowners — a homeowner keeping the record of their own house is served by Asset History Report.

What goes wrong today

The building knows its own history. Nobody can assemble it.

It is spread across invoices in an inbox, a contractor’s own system, a spreadsheet somebody maintained until they left, a folder from a handover, and the memory of a technician who has since retired. Every time staff, contractors or ownership change, the picture is rebuilt from scratch — and rebuilt worse.

Harmelo brings condition, records, priorities and work continuity into one governed view, so the picture survives the people who built it.

Portfolio overview

Every building you are responsible for, on one screen

The buildings with enough evidence carry a condition figure. The ones without say so, rather than being guessed at or quietly averaged in. Alongside them, the capital coming at you and the systems that are past their life. No survey commissioned, no consultant booked.

See the operator view →

Portfolio condition

A weighted figure across the properties that carry one, with the rest counted and named rather than averaged in.

Near-term capital

What is coming in dollars, before it becomes an emergency.

Systems tracked

Every furnace, boiler, chiller and array on the record.

Open safety flags

Raised by the technician who was standing in front of it.

What needs your attention

What to do first, ranked and costed

Overdue replacements, flagged equipment and units past their service life, ranked and costed, so the morning starts with a list rather than a search.

See how it ranks →

The attention list showing overdue replacements with estimated cost against each unit

Ranked, not listed

Sorted by what it costs you to ignore it.

Costed

An estimate against every item, not a red dot.

Tied to the unit

Each flag opens the equipment it came from.

Cleared as it is done

The list empties. That is the point of it.

Replacement forecasting

See what is closest to replacement, and what it will cost, before the budget is set

Equipment age and documented service history can help produce an estimated replacement window for capital planning and informed discussions with boards, lenders or funders. Estimates should be reviewed alongside current inspections, professional advice and the organization’s own planning requirements.

See the capital view →

Approaching replacement view showing equipment nearing end of life with estimated replacement cost

Defensible

Built on service records, not on a useful life table.

Costed by unit

So the plan adds up rather than rounds up.

Moves as work is done

Replace something and the forecast changes.

Portfolio wide

Roll it up across every building you hold.

In the field

The technician arrives already knowing the machine

Model, serial, install date, warranty position and every previous visit, on the phone, before the panel comes off. The record is written at the job and signed by the person who did it.

See the contractor side →

The Harmelo field application showing a furnace with five service events since 2019, including a fouled flame sensor, a high temp rise and a passed heat exchanger inspection

Nothing to remember

History travels with the equipment, not the technician.

Signed at the job

Attributed to the person who did the work.

Free for the trade

Contractors never pay to write a record.

Survives everything

A sale, a new operator, a change of software.

What backs this up

Every claim on this page points at something you can open.

Portfolio priorities

Condition, capital and what needs attention across buildings.

Shown in a walkthrough — access is arranged.

Building and system context

Equipment, age against service life, and the documents behind each line.

Shown in a walkthrough.

Field records

What a technician files on site, attached to the right asset under their identity.

Shown in a walkthrough.

Operations, scheduling and capital

Customer workspaces, calendar and capital planning inside the operator console.

Shown on request — access is governed.

Governed review

Documents and evidence reviewed under recorded permission, with the basis of a decision retrievable afterwards.

Implemented workflow.

Professional contributions

Contractor and inspector work carries identity, date and responsibility.

How contractors take part →

Who adds to the record

The contractor files what they did from the field. Gets a customer history they did not have to reconstruct.

The operator or manager approves access and sets priorities. Gets continuity across staff and contractor turnover.

The inspector contributes findings with identity and date. Gets work that stays useful after the transaction closes.

The owner holds the record and decides who may write to it. Gets a basis for decisions that outlives everyone above.

Views follow role and permission. Nobody sees every workspace, and what an account can open is set by the organization rather than by the page.

// Who this is for

The same continuous history, whatever you are responsible for.

A boiler is a boiler whether it sits under a rental block, a campus, an arena or a fifty year old housing complex. What changes is the consequence of it failing, who has to answer for it, and how thin the records were when you inherited them.

Multifamily

Purpose-built rental

Central plant, in-suite equipment, common area systems, and a building envelope with a capital plan attached to it. One record per building, one identifier per system.

Typical portfolio: 40 to 400 systems per building

A university campus at sunset with a glazed academic building and a clock tower behind

Institutional and hospitality

Campus, civic, hotel and resort

Many buildings, decades of vintages, and a deferred maintenance figure that has to survive a board, an auditor or a buyer. On guest-facing assets a failure is not a work order, it is a room out of service. The record is per building, the reporting is per portfolio.

Reporting unit: per building, rolled to portfolio

A modern arena at dusk with a curved glass frontage and lit entrance plaza

Recreation

Arena and community facility

Ice plant, large-tonnage refrigeration, air handling for a full house, and a public safety obligation on every one of them. Downtime is not an inconvenience, it is a cancelled event.

Consequence class: high on refrigeration and air

Public housing

Aging social housing stock

The hardest case and the one that matters most: original plant, thin records, and a funder asking what the money bought. This is where a documented condition figure changes what gets approved.

Where records are thinnest: coverage is reported

// How we work

A record everyone can work from

Harmelo keeps service history connected to the building, so owners, contractors, tradespeople and portfolio teams can understand what happened, what changed and what needs attention next.

Facts, not rankings

Harmelo preserves documented work. It does not rank contractors or sell preferred placement.

Work that stays connected

Service notes and history remain attached to the equipment, creating continuity across visits, contractors and ownership changes.

Clear boundaries

Harmelo does not certify work quality or promise leads. Participation does not give Harmelo ownership of a stakeholder’s underlying information.

See what your buildings need next, and keep the record behind every decision.